What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run your account: your registered name, contact details, and the e-wallet identifiers you use for deposits and withdrawals — DANA, OVO, or GoPay. We use this data to process transactions, verify account ownership,
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and respond to support requests. Device and session data, such as your mobile browser type and login timestamps, are logged to detect unusual access patterns and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors —
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for example, when a GoPay or OVO transfer is initiated — is limited to what those processors need to complete the transaction. Retention periods follow applicable local regulations; data tied to closed accounts is removed on a schedule consistent with those rules. Access to your stored
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data is restricted to authorised internal teams and the payment rails you actively use. Availability of our services depends on local law and eligible regions in Indonesia, including players in Bandung and Medan who access the platform via mobile.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.